Privacy Policy

This Privacy Policy explains how Grads Paths collects, uses, shares, retains, and protects personal information, including information used to schedule and host Zoom meetings. Grads Paths is designed to handle personal information in accordance with applicable privacy and data protection laws.

Information We Collect

We collect information users provide directly, such as name, email address, profile information, educational or professional background, booking details, messages, payment-related records, support requests, and mentor availability.

When mentors connect Zoom, we store Zoom OAuth tokens and related account identifiers needed to create and manage meetings. For bookings, we may store Zoom meeting identifiers, join links, meeting status, and attendance-related webhook events.

How We Use Information

We use personal information to operate Grads Paths, authenticate users, show mentor profiles, process bookings, create virtual meeting links, manage Office Hours, process payments and payouts, provide support, maintain security, and comply with legal obligations.

How We Share Information

We do not sell personal information. We share information with service providers only as needed to operate the platform, including hosting providers, payment processors, email providers, analytics tools, and Zoom for meeting creation and attendance workflows.

Zoom Data Use

Zoom data is used to connect mentor Zoom accounts, create meetings for confirmed bookings, display join or start links, receive meeting event notifications, and support attendance or session completion workflows. Users can disconnect Zoom from their account settings or contact support for help.

When a mentor disconnects Zoom, we remove or disable the Zoom OAuth tokens used to access that mentor's Zoom account. If a user requests account deletion, Zoom-related account data is deleted or de-identified unless retention is required for security, fraud prevention, tax, accounting, legal, dispute resolution, or platform integrity reasons.

Data Subject Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal information we hold about you. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

To exercise these rights, email support@gradspaths.com. We may need to verify your identity before completing a request. Some records may be retained when required for security, fraud prevention, tax, accounting, legal, dispute resolution, or platform integrity reasons.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect information. We retain account, booking, payment, support, and communication records for as long as needed to provide services, meet legal obligations, resolve disputes, and maintain platform security.

Zoom OAuth tokens are retained only while a mentor's Zoom connection remains active or as needed to complete a requested disconnection. Zoom meeting identifiers, meeting links, meeting sync status, and limited webhook or attendance event data may be retained with booking records so we can provide support, verify session completion, process payments or refunds, resolve disputes, and satisfy legal or accounting obligations.

Children

Grads Paths is not intended for children under 13. Users under 18 may need consent from a parent or guardian where required by law.

Contact

Privacy questions and data rights requests can be sent to support@gradspaths.com.

Last updated: May 01, 2026